The Clubhouse Casino Cookies Policy

This Cookies Policy explains how The Clubhouse Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the categories we use, and the choices available to you.

Cookies may help us provide a secure, reliable and convenient casino experience for visitors in Canada. This policy should be read together with any other privacy or website terms published by The Clubhouse Casino. If you are under 18, you must not use our services.

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What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a device, remember selected settings and obtain information about how the site is used. Some cookies remain only while your browser is open, while others remain for a defined period or until you remove them.

We may also use related technologies, such as pixels, tags, local storage and similar identifiers. In this policy, we use the word cookies to refer to these technologies collectively where the context allows.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with account, device or usage information that we hold. The Clubhouse Casino uses reasonable measures to handle information collected through these technologies responsibly and in line with our wider privacy practices.

Types of Cookies

The cookies used on The Clubhouse Casino website may be grouped into the following categories:

  • Essential cookies, which support core website functions, security and account access.
  • Performance cookies, which help us understand how visitors use the website and identify areas for improvement.
  • Functional cookies, which remember preferences and help provide a more personalised experience.
  • Marketing cookies, which may help measure campaigns or deliver advertising that is more relevant to visitors.

Some cookies are set directly by The Clubhouse Casino. Others may be placed by service providers that perform functions on our behalf or provide tools integrated into the website. The availability and purpose of particular cookies may change as the website, services or technology providers develop.

Essential Cookies

Essential cookies are required for important website operations. Without them, certain features may not work correctly or the website may be unable to provide services you request. These cookies generally support the operation, security and stability of the platform rather than advertising or personalisation.

Examples of essential functions may include:

  • Maintaining a secure session while you move between pages.
  • Supporting account sign-in and access to restricted areas.
  • Remembering information needed to complete a transaction or account process.
  • Detecting unusual activity, protecting forms and helping prevent misuse.
  • Balancing website traffic so pages can be delivered reliably.
  • Remembering choices relating to cookie preferences.

Because these cookies support the requested operation of the website, they may remain active even when optional cookies are declined. Blocking them through your browser may prevent access to account features, interrupt gameplay-related functions or reduce website security and performance.

Performance Cookies

Performance cookies collect information about how visitors interact with The Clubhouse Casino website. They can help us understand which pages are visited, how users navigate the site and whether visitors encounter errors or slow loading times.

The information may be used in aggregated or otherwise limited form to improve page design, content, functionality and technical performance. For example, performance information may show that a particular page is difficult to use on mobile devices or that a feature requires improvement.

These cookies are not intended to provide the content of your account or reveal the results of individual gaming activity for advertising purposes. Their role is to help us evaluate and improve the general website experience. Where a consent choice is required for a particular performance tool, the tool will be used in accordance with the preference available through our cookie controls.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide features that are more convenient for you. They may recognise settings used during a previous visit or help the site display information in a way that matches your preferences.

Depending on the services available, functional cookies may remember items such as:

  • Language or regional settings.
  • Display and accessibility preferences.
  • Selected website options or saved interface settings.
  • Whether certain notices have already been shown.
  • Information needed to provide an embedded support or communication feature.

Declining functional cookies should not normally prevent you from viewing the main website, but some preferences may need to be selected again. Certain features may also operate with reduced personalisation or convenience.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of promotional activity and to help present advertising or offers that are more relevant to your interests. They can record information about visits to the website, interactions with advertisements and the pages or services viewed.

These cookies may be placed by The Clubhouse Casino or by selected third parties working with us. They may help us:

  • Measure visits generated by a campaign or promotional channel.
  • Limit how often the same advertisement is shown.
  • Understand which content or promotions receive engagement.
  • Build general audience information for campaign planning.
  • Show communications that are more suited to your apparent interests.

Marketing cookies are optional where a consent choice is provided. Refusing them does not necessarily mean that you will stop seeing advertising. It may mean that advertisements are less tailored or that we cannot measure certain campaigns in the same way.

Marketing activity is not intended to override responsible gaming controls or account restrictions. Promotional communications and offers remain subject to applicable account settings, eligibility criteria and the terms presented with the relevant promotion.

Managing Cookies

When you first visit the website, you may be presented with a cookie banner or preference tool. Where available, this tool allows you to accept optional cookies, decline them or select categories individually. Your choices may be stored in a preference cookie so that the banner does not repeatedly appear during the relevant period.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block them generally. Browser controls differ, so you should consult the help information for the browser and device you use.

Removing or blocking cookies may affect website operation. You may need to sign in again, lose saved preferences or experience problems with features that depend on an active session. Blocking all cookies may also prevent some account or security functions from working properly.

Some devices provide additional privacy controls for advertising identifiers or tracking technologies. These controls are separate from the settings offered on the The Clubhouse Casino website and may not affect every type of technology. You may need to adjust both your browser and device settings to reflect your preferences fully.

If you have questions about this policy or the way cookies are used, you can contact The Clubhouse Casino at support@theclubhousecasino-ca.online. Please do not send passwords, payment details or other sensitive account information in an initial enquiry.

Third-Party Cookies

Third-party cookies are set by a service provider other than the website you are visiting. The Clubhouse Casino may use third-party tools for functions such as website security, analytics, customer support, performance monitoring, payment-related processes or campaign measurement.

A third-party provider may receive information from its cookies according to its own privacy documentation. The provider may combine cookie information with information collected from other websites or services, depending on its products and configuration. We encourage you to review the relevant third-party privacy and cookie information when you interact with an external service.

Third-party content may also include links to websites that are not operated by The Clubhouse Casino. We are not responsible for the cookie practices, content or privacy handling of external websites. You should review their policies before providing information or allowing optional technologies on those websites.

We seek to use third-party services for legitimate website and business purposes and to apply appropriate controls to their use where practical. The specific providers and technologies may change over time, and the cookie preference tool may provide more detailed information about available categories.

Policy Updates

We may update this Cookies Policy when our website, services, technology providers or cookie practices change. We may also revise it to improve clarity or reflect developments in how information is handled. The updated version will be published on the relevant website page with a revised effective date where appropriate.

Where a change is significant, we may provide additional notice through the website or another suitable communication channel. You should review this policy periodically so that you remain informed about the technologies used by The Clubhouse Casino and the choices available to you.

Continuing to use the website after an updated policy is posted means that you acknowledge the revised information, subject to any consent choices or other rights available to you. Your browser and cookie preferences can be changed at any time, although changes may not affect cookies already placed until they are deleted or expire.

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