The Clubhouse Casino Terms & Conditions
These Terms and Conditions govern access to and use of The Clubhouse Casino, including its website, games, promotions, payment services and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these Terms.
Please review these provisions carefully before playing. If you do not accept any part of them, you must not register, deposit funds or use The Clubhouse Casino. Additional terms may apply to particular games, promotions or services and will be displayed where relevant.
Acceptance of Terms
These Terms form a binding agreement between you and The Clubhouse Casino. They apply whenever you visit the website, open an account, participate in a game, claim an offer or otherwise use the services.
You are responsible for reading the current version of these Terms before using the platform. Continued use after an update has been published indicates acceptance of the revised provisions. If a specific promotion or product has separate rules, those rules will apply alongside these Terms and will prevail where there is a direct conflict.
Eligibility
The Clubhouse Casino is available only to individuals who are at least 18 years old. By using the service, you confirm that you meet this minimum age requirement and that you are legally permitted to use online casino services in your location.
You must not access the platform if online gambling is prohibited or restricted where you live. The Clubhouse Casino may ask for evidence of age, identity or location at any time. You are responsible for ensuring that your use of the service complies with applicable rules.
Account Registration
To use certain features, you must create one personal account. Registration information must be accurate, complete and kept up to date. You must not register on behalf of another person, create multiple accounts or allow anyone else to use your account.
You are responsible for protecting your login details and for all activity carried out through your account. Notify The Clubhouse Casino promptly if you believe that your credentials have been disclosed, lost or used without permission. The Clubhouse Casino is not responsible for activity resulting from your failure to keep account information secure.
Your account is personal and cannot be sold, transferred, pledged or assigned. Any balance must be used only for participation in the services and cannot be treated as a bank account or investment.
Verification
The Clubhouse Casino may conduct checks before or after registration, during play, when processing a transaction or whenever account information requires clarification. You may be asked to provide valid documents confirming identity, age, address, payment ownership or other relevant details.
Documents must be genuine, readable and current. Information supplied during verification must match your account details. While a review is pending, access to certain functions, withdrawals or promotional benefits may be limited. Where information cannot be verified satisfactorily, the account may be restricted or closed in accordance with these Terms.
Deposits
Deposits must be made using a payment method held in your own name or one that you are authorised to use. You must not use a payment instrument belonging to another person without clear permission and may be required to demonstrate that you are entitled to use it.
Available payment methods, minimum amounts and processing times may vary. A deposit is normally credited after confirmation by the relevant payment provider. The Clubhouse Casino may reject or delay a transaction where security, verification or technical checks are required.
You must not deposit funds for unlawful purposes or attempt to use the platform to move funds between payment accounts. Any fees charged by a bank, payment provider or intermediary are your responsibility unless stated otherwise. You should check all transaction details before confirming a deposit.
Withdrawals
You may request a withdrawal of eligible funds through the methods made available on your account. The Clubhouse Casino may require completion of verification checks before releasing funds and may return money to the original payment method where this is reasonably available.
Withdrawal requests must relate to legitimate gaming activity. The Clubhouse Casino may review transactions for irregular play, payment misuse, duplicate accounts or other concerns before approval. Processing times can depend on the selected method, account checks and the financial institution involved.
If a withdrawal request contains an error, contact support before submitting another request. You remain responsible for providing accurate payment details. Any balance connected to a reversed, unauthorised or disputed deposit may be withheld while the matter is examined.
Bonuses
Promotions, bonuses and rewards are subject to the specific terms shown with each offer. These terms may include eligibility conditions, activation deadlines, wagering requirements, game contributions, maximum stake limits, withdrawal restrictions and expiry dates.
Unless an offer states otherwise, only one promotional benefit may be claimed by a person, household, device, payment method or related group. The Clubhouse Casino may remove a bonus or associated winnings if an offer was claimed in error, obtained through abuse or used in breach of its conditions.
Before accepting a promotion, you should review its rules and decide whether they suit your intended play. Promotional balances may not be withdrawn until all applicable requirements have been met.
Acceptable Use
You must use The Clubhouse Casino honestly, responsibly and for personal entertainment. You agree to provide truthful information, follow game rules, maintain one account and cooperate with reasonable security or verification requests.
You must use compatible devices and software responsibly and must not interfere with the website, its games, payment systems or other users. Automated tools, unauthorised scripts and methods designed to alter or manipulate normal operation are not permitted.
Prohibited Activities
The following activities are prohibited:
- Using false, misleading or stolen identity information.
- Opening or operating more than one account without written approval.
- Using another person's account, payment method or promotional entitlement.
- Attempting to bypass age, location, identity or security controls.
- Exploiting software errors, technical faults, pricing mistakes or game irregularities.
- Using bots, automated systems, collusion or other unfair methods.
- Engaging in fraud, money laundering, payment abuse or any unlawful conduct.
- Harassing staff or other users, or submitting malicious, harmful or offensive material.
If prohibited conduct is suspected, The Clubhouse Casino may investigate, restrict access, cancel affected transactions or take other proportionate action permitted by these Terms.
Intellectual Property
The website, branding, text, graphics, software, game content and other materials made available through The Clubhouse Casino are protected by applicable intellectual property rights. You receive a limited, personal and non-transferable permission to access the services for their intended purpose.
You must not copy, reproduce, modify, publish, distribute, reverse engineer, lease, sell or commercially exploit any part of the platform without prior written permission. The Clubhouse Casino name, logos and related materials may not be used in a way that suggests endorsement or affiliation without authorisation.
Limitation of Liability
The Clubhouse Casino aims to provide a reliable service but does not guarantee that the website or games will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, network conditions, equipment, third-party providers or events outside reasonable control.
You use the service at your own discretion and risk. To the extent permitted by applicable law, The Clubhouse Casino is not responsible for losses caused by inaccurate information supplied by you, unauthorised access resulting from your failure to protect credentials, payment provider delays, device problems or misuse of the platform.
Nothing in these Terms excludes responsibility that cannot lawfully be excluded or limits rights that you may have under applicable consumer protection rules.
Account Suspension
The Clubhouse Casino may suspend, restrict or close an account where it identifies a breach of these Terms, incomplete verification, suspicious activity, payment concerns, duplicate registration or a legal or security reason requiring action.
Where appropriate, you may be notified of the reason for an account measure. Any remaining balance will be reviewed before release, subject to outstanding transactions, verification, promotional conditions, disputes or amounts lawfully owed. You must not create a new account to avoid a suspension or closure.
Privacy
Personal information is handled in accordance with the applicable privacy information published by The Clubhouse Casino. Information may be used to create and maintain your account, process transactions, provide support, verify activity, protect the platform and meet applicable obligations.
You should ensure that information supplied to The Clubhouse Casino remains accurate. The privacy information explains how data may be collected, used, stored and shared with service providers involved in operating the platform.
Responsible Gambling
Gambling should remain an entertainment activity, not a way to earn income or recover losses. Set limits that are appropriate for your circumstances, take regular breaks and never play with money needed for essential expenses.
The Clubhouse Casino may provide account controls or support options designed to help you manage your play. If gambling is becoming difficult to control, stop using the service and seek assistance from a qualified support organisation or professional. You can also contact The Clubhouse Casino to discuss available account restrictions.
Amendments
The Clubhouse Casino may update these Terms to reflect changes to the services, security practices, promotions or applicable operating requirements. The latest version will be made available on the website, with the effective date updated when appropriate.
You should review the Terms regularly. If you continue to use the platform after changes take effect, you will be treated as having accepted them. If you do not agree with an update, you must stop using the services and request account assistance where necessary.
Contact Information
For questions about these Terms, account access, verification, payments or responsible gambling controls, contact The Clubhouse Casino at support@theclubhousecasino-ca.online. Please include enough information for your request to be understood, but do not send passwords or complete payment credentials.
Support requests may be reviewed in line with account security procedures. The Clubhouse Casino may ask additional questions to confirm that it is communicating with the account holder before discussing account-specific information.
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